Gravity Internet – Network Operations Centre

1130 – We have been informed of a loss of connectivity in the Kingston BT exchange. Kingston serves as an aggregation point for DSL services in the surrounding areas. Engineers are on their way to site.

1530 – Engineers have established that the fault is due to a broken fibre. The fibre has been replaced with a temporary patch to restore service. We can confirm that all our affected xDSL users have service restored.

1730 – The temporary fibre patch has now been replaced with a permanant fix, all affected services are now operational as normal.

Tags: DSL services

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